Company information
| Business name | Kogikogi Co., Ltd |
|---|---|
| representative | Nakajima Mikiaki |
| location | 〒600-8119 583-5 Honshiogama-cho, Shimogyo-ku, Kyoto City, Kyoto Prefecture |
| email address | support@cogicogi.jp |
| Selling price | This information is listed on the ticket purchase page within the COGICOGI SMART! app |
| Other charges in addition to the product price | Consumption tax and, in the case of bank transfer, bank transfer fees |
| Payment timing and method | When purchasing tickets, and when returning them if you extend your usage time |
| Product delivery time and method | You can start using the service immediately after payment |
| Return policy and cancellation policy | You can cancel your subscription at any time during the contract period. Upon cancellation, service provision will end, and you will not be billed again. Cancellation can be done through the COGICOGI SMART! app. Refunds are not available for early termination |
| Conditions for handling defective products | Due to the nature of the product, we do not accept returns |
| Other special notes | The above applies only to the shared bicycle service "cogicogi SMART!". *Separate conditions apply to the monthly service "cogicogi PASS". |